Vetting Guide Suggestions

.1. Start with the Basics: Research Online

  • Search their name + reviews – Google, Houzz, Yelp, BBB.
  • Visit their website & social media – Look for project galleries, awards, client testimonials, press mentions.
  • Check licensing and insurance status – via your state’s contractor board or licensing agency.

2. Review Their Portfolio

  • Look for homes similar in style, scale, and price point to what you're interested in.
  • Ask for a list of recently completed properties – ideally within the last 2–3 years.
  • Make note of design quality, materials, and finish work.

? Tip: Drive by those homes or walk the neighborhood (if applicable).

 

3. Interview the Builder (Or Sales Rep)

Ask questions like:

  • What’s your typical timeline for completion?
  • Who are your core subcontractors and vendors?
  • How do you handle change orders and unexpected costs?
  • Can you share references from past clients or current homeowners?
  • What is your post-closing warranty policy?

 

4. Visit Model Homes or Active Builds

  • This gives you a real-life feel for their construction quality.
  • Check things like:
    • Alignment of fixtures
    • Quality of materials
    • Noise insulation
    • Window and door performance
  • Take notes on what you like—and don’t.

 

5. Request Builder’s Specs and Inclusions Sheet

  • Clarify what’s included vs. upgrade pricing.
  • Look for allowances (e.g., $10k for appliances) and ask if they're realistic for high-end expectations.
 

6. Talk to Past Clients

  • Ask them:
    • Were timelines met?
    • How was communication?
    • Any major issues or regrets?
    • Would you build with them again?
 

7. Check for Lawsuits or Liens

  • Use tools like public county court records or ask a real estate attorney/title company to run a background check.
 

8. Work With an Experienced Agent

  • Especially for custom or semi-custom homes, an agent with luxury market knowledge can:
    • Identify builders with consistent reputations
    • Spot red flags in contracts
    • Negotiate better terms or upgrades
 

Bonus Tips

  • If possible, tour homes during construction to see behind the walls (framing, electrical, plumbing).
  • Ask about energy efficiency certifications (HERS rating, solar readiness, etc.).
  • Evaluate if the builder uses independent home inspectors during key phases.

 

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May 2025